Pre Sales Questions

Frequently Asked Questions (Presales FAQ's)

Contact Sales

Our friendly team are happy to answer any questions you may have. You can easily contact sales via one of the following methods..

Email
Sales Chat
Windows Live
Phone

Email Wavestreaming

If you have any questions, feel free to get in touch...

Your Name:

Your Email:

Subject:

Select a Department:

Message:

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Chat with Sales

Talk to a real person using our Sales Chat system...

Windows Live Messenger

A great way to keep in touch, talk to sales on...

Windows Live Messenger Sales

Call Our Sales Office

We have both UK and US numbers to make it easy...

UK: 0203 002 3964
USA: 213 985-3380

Both numbers connect to our UK Sales office. Which is open Monday - Friday, 9am to 5pm GMT (London). If you need to contact us outside of these hours or for technical support with an existing account, please use the email form instead.

 

Existing Customers

Knowledgebase

We have an ever growing knowledgebase with answers to many common questions; this should be your first port of call.
http://www.wavestreaming.com/help/knowledgebase/

Technical Support and Customer Services

If your questions are not answered in our knowledgebase, please open a support ticket with either technical support or customer services. You can do this by logging in to Wavepanel and clicking onto the Support section. Or use the email form on this page.

Getting Started

Free Streaming Tutorials and Software Downloads

If your are a new customer and want to get started, please see the following resource pages which will help you setup streaming services.

  • Video Tutorials - Step By Step instructions taking you through configuring the software with your streaming server.
  • Software Downloads - The software you need to broadcast using our services and some tools & resources

 

Legal Information

Wavestreaming is a trading name of Igniso Limited

Igniso Limited is a company registered in England and Wales (Company Number: 5687027). Our registered trading/office address is as follows:

Igniso Limited
Top Floor,
Pleer House,
1 Fennel Street,
Manchester,
M4 3DU
United Kingdom

Office visits/meetings are by appointment only, if you would like to arrange a meeting at Wavestreaming - please contact us via one of the above methods.

You may view a copy of our terms and conditions on the following page:
http://www.wavestreaming.com/about/terms-and-conditions.php

You may view a copy of our privacy statement on the following page:
http://www.wavestreaming.com/about/terms-and-conditions.php

We are registered with the Information Commissioners Office in accordance with the Data Protection Act (1998). Registration Number: Z1428083.