Knowledgebase

Knowledgebase

Knowledgebase for Existing Clients

This knowledgebase is designed to provide a wealth of information for our existing customers relating to all fields of our services. If you are a new customer and have pre-sales related questions, please see our FAQ instead.

• 
  SHOUTcast
•  - Setting up SHOUTcast DSP for Winamp with your server
•  - Mono vs Stereo on SHOUTcast streams
•  - Which players can connect to my SHOUTcast stream?
•  - Login to the SHOUTcast DNAS (Black & Red) admin panel
•  - I've installed Shoutcast - But can't see it on winamp?
•  - How to Broadcast to SHOUTcast from an Apple Mac or iMac on OS X
• 
  Windows Media
•  - Windows Media Statistics MPM in SAM/Simplecast
• 
  Auto DJ
•  - Clockwheel Rotation
•  - How do I upload files to Auto DJ?
•  - Auto DJ Initial Setup Information
• 
  Billing
•  - How can I cancel my server?
•  - How can I upgrade my server?
•  - My PayPal subscription has been cancelled, I do not want to loose my service